FAQ
Start by thinking about where the mug will be used: For the office, as a corporate gift, for events or as part of onboarding. For everyday use, a classic mug often provides the most value, while events may require a model that is easy to hand out and easy to pack.
If you tell us your target audience, budget and deadline, we will help you find a model that matches both needs and brand expression.
It depends on the usage situation. A “standard” mug is typically a safe choice for offices and meeting rooms, while larger mugs are often chosen if the recipient will use it in everyday life.
If you are in doubt, we are happy to help you choose the size that best suits the purpose and your target audience.
The best printing method depends on the design and the surface of the mug. Simple logos and text can often be solved very nicely with classic printing methods, while designs with many colors or a photo look may require a different solution.
At PromoX, we advise you based on your design, so that you get the solution that gives the most professional result on the mug model you choose.
Yes, it is often possible to combine logos with text, and many choose it for onboarding or internal teams because it feels more personal.
Please send us a list of names/texts and your wishes for placement, and we will help with setup and a solution that is easy to order in practice.
It varies from model to model and also depends on the printing method. On each product page you can typically see the relevant features, and otherwise we are happy to help you choose a solution that suits the use you expect.
If the mugs are to be used daily in an office environment, we always recommend choosing a combination of mug and print that is made for frequent use.
Please send us your high-quality logo and any brand colors so that we can capture the expression as closely as possible. On ceramic mugs, colors and finishes can also affect the expression, so we are happy to help you choose a model that suits your visual identity.
Yes, if you want to be absolutely sure of the size, finish and look, a sample can be a really good idea. This is especially relevant if the mugs are to be used as a corporate gift or part of a larger campaign.
It depends on the specific model and printing solution. Some products can be ordered in smaller quantities, while others make the most sense for larger quantities.
If you tell us the quantity and deadline, we can quickly point to the models that best suit both budget and needs.
You choose the mug model(s) you are interested in, and send us your logo and any wishes for text, placement and quantity. We then help with setup, and when everything is approved, we put the order into production and deliver.
Please send: which mug model you are looking at, quantity, desired color, deadline and delivery address/country. If printing is required, please also send a logo file (preferably in high quality) and your wishes for placement and size.